FAQs
Ask us anything
Who is NeatSweets for?
Anyone with a sweet tooth. Whether you’re trying to eat less sugar, add more fibre to your diet or simply looking for sweets that taste incredible, NeatSweets is for you. Loved by families, athletes, health-conscious snackers and anyone who believes candy should taste great without being loaded with sugar, we’re on a mission to reinvent the sweets aisle for everyone.
How does NeatSweets compare to traditional sweets?
NeatSweets delivers the nostalgic taste you love with over 95% less sugar than traditional sweets. Every bag also contains 26g of fibre, making it one of the highest fibre sweets on the shelf.
How does NeatSweets compare to other better-for-you sweets?
Not all better-for-you sweets are created equal. Some still contain surprisingly high amounts of sugar, while others rely heavily on artificial ingredients or sweeteners. We always encourage shoppers to turn the pack over and check the nutrition and ingredients for themselves. At NeatSweets, we’ve focused on creating sweets with over 95% less sugar, 26g of fibre per bag and a simple ingredient list that delivers great taste without compromise.
Can NeatSweets upset my stomach?
NeatSweets' main ingredient, soluble corn fibre, has been developed to be gentle on stomachs. However, each bag is naturally high in fibre, which is why we always recommend enjoying NeatSweets as part of a balanced diet and practising sensible portion control. If you’re not used to eating a high-fibre diet, we suggest introducing more fibre gradually and making sure you stay well hydrated.
FAQs
Nutrition & Ingredients
How much sugar is in NeatSweets?
Each bag contains less than 2g of sugar, which is over 95% less than traditional sweets.
Why is NeatSweets high in fibre?
We use plant-based fibre to create the chewy texture people love while helping you increase your daily fibre intake.
Are NeatSweets HFSS compliant?
Yes. NeatSweets are HFSS compliant, making them a smarter choice for people looking to reduce their sugar intake.
Are NeatSweets vegan?
Yes. All NeatSweets flavours are suitable for vegans and contain no gelatine.
Why is fibre important?
Most people don’t get enough fibre in their diet, even though it’s an essential part of a healthy lifestyle. Fibre supports normal digestive health, helps keep you feeling fuller for longer and plays an important role in maintaining a healthy gut. That’s why every bag of NeatSweets contains 26g of plant-based fibre, making it one of the highest fibre sweets available.
Will NeatSweets help me lose weight?
NeatSweets isn’t a weight loss product, and we always recommend speaking to a qualified healthcare professional or nutritionist if you’re looking to lose weight. That said, NeatSweets can be enjoyed as part of a balanced diet. Every 50g bag contains fewer than 100 calories, over 95% less sugar than traditional sweets and 26g of plant-based fibre, making it a smarter alternative when you’re craving something sweet.
FAQs
Orders
Where can I buy NeatSweets?
You can order directly from our website, Amazon, Ocado and a growing number of retailers across the UK and internationally.
How long does delivery take?
Orders are usually dispatched within one to two working days. Delivery times vary depending on the shipping option selected at checkout.
Do you offer returns?
If there’s an issue with your order, please get in touch with us at hello@neatsweets.com. We’ll review every case individually and do our best to make things right.
How long does delivery take?
Delivery times depend on where you purchase NeatSweets and the shipping option you choose. If you order directly from our website, you’ll see an estimated delivery date at checkout. Orders placed through retailers such as Amazon or Ocado will follow their own delivery timelines.
Can I track my order?
Yes. If you order directly from our website, you’ll receive a shipping confirmation email with tracking information as soon as your order has been dispatched.
I entered the wrong delivery address. Can I change it?
If your order hasn’t been dispatched yet, contact us as soon as possible at hello@neatsweets.com and we’ll do our best to update your delivery address. Once an order has been shipped, we’re unfortunately unable to make changes.